SecureTide™ System Overview

Stop spam, phishing, scams, viruses and other Internet pollution from impacting your e-mail operations with AppRiver's SecureTide™ Spam and Virus Protection. SecureTide™ is a fully managed e-mail protection service, which eliminates up to 99% of unwanted e-mail before reaching a user's network. While the solution is best known for its accuracy and low maintenance, equally remarkable is its ease of implementation.

Features of SecureTide™

• Real-time protection from today's IT threats
• Simple Implementation
• No hardware or software required
• Inbound and outbound e-mail protection
• Daily Held Mail Reports
• Disaster Recovery
• Eliminates 99% of Unwanted Email

SecureTide™ How Does It Work?

SecureTide™ is AppRiver's fully managed email protection service, eliminating up to 99% of unwanted email before it reaches a user's network. This powerful email virus protection and spam blocker provides small to large organizations a flexible solution for managing email communications. The level of control and protection this system offers is the same that the Fortune 500 companies have. In addition, this spam filter service does not require any special hardware or software, and it comes with a free, 30-day trial.

Inbound and Outbound Email Protection

The SecureTide™ filtering system is continually revised 2,000-4,000 times per day to ensure protection from even the newest Spammer tricks and tactics. This system uses four virus-scanning engines, more than 60 filtering tactics and a front-wave protection system that keeps both inbound and outbound email safe from spam, worms, viruses and other potentially harmful materials.

Disaster Recovery

SecureTide™ protects companies from losing important information when the client-side server is down. Whether the problem is caused by Internet connection problems, network failures, routing problems, a natural disaster, power failure, etc., our system will backup emails, encrypting them and putting them in queue until your server is back up.

Implementation

The SecureTide™ email virus protection system can easily be installed in just one day. No hardware or software is required to implement the program, and installation only takes a simple change of MX records within your DNS for every domain which will use the spam filter service.

SecureTide™ Outbound Email Filtering
The Importance of Outbound Filtering

Important company data or offensive email that is leaked to outside sources can quickly put a company's reputation at risk. In the end, companies must take responsibility for their employees' actions and keep their networks clean. Many businesses take the initiative by incorporating an email filtering system into their network.

Benefits of Outbound Filtering

AppRiver helps companies take control with our email spam filtering service. Our outbound email filtering program cleans all internal emails before they are sent from the network's system. This spam filtering service reduces the risk of improper routing and misuse of the company's resources, as well as unapproved messaging.

• Reduces the chance of regulatory violations and penalties
• Prevents loss of information assets
• Stops abuse of email resources
• Improves email deliverability
• Reduces processing load on email servers

Filtering Tools - Attachment Filtering

Large attachments can quickly bog down a company's email service by monopolizing the bandwidth. They also run a high risk of containing viruses or malicious content that even the sender is unaware of. AppRiver's email spam filtering gives clients the ability to develop custom guidelines for attachments, so their company's needs are completely met.

• Blocks the delivery of large, malevolent files
• Prevents emailing of specific file formats based on company parameters
• Reduce the threats of sending viruses or worms to outside clients, vendors, etc.

Filtering Tools - Content Filtering

Inappropriate content can put a company at risk for liability problems, especially if employees believe that the employer is not taking steps to protect them from offensive information. Our outbound email filtering monitors both internal and external email communication to help ensure that the content being sent is appropriate.

• Prevents specific words and phrases from leaving the internal email system
• Prevents the distribution of company-sensitive information to outside sources
• Gives power of decision to administrator (email can be deleted or forwarded once it is quarantined)
• Reduces delivery of offensive content to end users

Filtering Tools Disclaimer/Signature Placement

Uniform disclaimers on company emails can help add an extra layer of protection against legal action. Without a disclaimer, companies are more vulnerable to potential liability problems from breach of contract to regulatory violations. Professional email signatures also show outside recipients a certain level of professionalism and reliability. Signatures are also useful in providing important contact information, such as the company's address, email or phone number.

• Reduces the chance of regulatory violations and penalties
• Reduces the chance of lawsuits
• Deters people from seeking legal compensation
• Increases image of professionalism

SecureTide™ Data Centers

At AppRiver, we carefully select our data centers to meet the demands of a high-availability, mission critical messaging system. Our seven facilities, located in Texas, Virginia, London and Hong Kong, provide the built-in redundancy necessary for failsafe network operations. All our facilities are SAS 70 Audited and have the following features:

• Conditioned UPS power (N+1 redundant)
• On-site diesel generators that can run indefinitely should utility power fail
• N+1 redundant HVAC systems
• Advanced fire detection and suppression systems
• Physical access secured using military-grade passcards and biometric hand scanners
• Cisco GSR 12000 class routers running HSRP (N+1 hot failover) through six leading communications providers
• Unique multi-tier DDoS mitigation engine
• Continuous Network and Application monitoring
• Certified onsite staff
• 100% Network availability